Information Technology Free Essays

REPORT ON ATTACHMENT AT KENYA POWER AND LIGHTING COMPANY FOR THE PERIOD SEPTEMBER TO NOVEMBER 2009 NAME OF STUDENT: LESIAMITO DUNCAN SAIDIMU REGISTRATION NO: MAC-1-295-2/2007 NAME OF LECTURER: MR. RONALD WANYONYI Report submitted to the department of Computer information systems in particular fulfillment of the requirement for the bachelors of Science degree in computer information systems. SUBMISSION DATE: 9th December 2009 DECLARATION: I declare that this is my original work and has not been presented anywhere else to the best of my knowledge. We will write a custom essay sample on Information Technology or any similar topic only for you Order Now Name†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦. Signature†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Date†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ CONFIRMATION BY THE SUPERVISOR I confirm work has not been presented anywhere else to the best of my knowledge. Name†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Signature†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Date†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Dedication I dedicate this report to my family and colleagues both in attachment and school who have been very supportive throughout the period I have been on my attachment. Acknowledgements I would wish to appreciate the greatly indebted support from the KPLC ITT staff. They offered a warm reception of orientation in all operation and greatly dedicated their precious effort guiding me throughout my attachment period. I also thank my supervisor Mr. Wanyonyi for guiding and assisting during the attachment period and in writing this report. I thank the Almighty father for the wonderful opportunity and strength during this period. Abstract This is report on my internship that I undertook in Kenya Power and Lighting Co. Ltd Central Rift region IT T department for the period September-November 2009. It entails the activities and duties assigned to me during this period they involved printer fault diagnosis and repair, software installation and configuration, preventive maintenance, taking of inventory and hardware repair and replacement. It also came across different software, hardware and Information Systems that I used, repaired, installed or configured; these included Ics, Dcs, Tms among others. The attachment was about implementing the theoretical skills gained in the class practically as well as developing a room for further research and exchange of ideas. I got to interact with many people who helped me educationally, emotionally and socially I company should decentralize some of administration support activities to the branch offices in order to reduce delays the delivery of services. Table of content Acknowledgements†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Abstract. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦ Table of content. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦ Dedication†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. List of Symbols and Their Respective Meanings. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦ CHAPTER ONE Introduction. †¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦ Location. †¦ †¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Information Technology. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦ †¦ Telecommunication†¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦. Kenya Power and Lighting Ltd Vision Statement†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦. †¦Ã¢â‚¬ ¦.. †¦ Kenya Power and Lighting Ltd Mission statement†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦.. †¦ KPLC core values. . †¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦.. †¦. †¦Ã¢â‚¬ ¦ †¦ KPLC Internal Motto. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦.. †¦.. †¦ KPLC External Motto. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦. †¦.. †¦Ã¢â‚¬ ¦. KPLC’S ROLE†¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Organization Details. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦.. †¦Ã¢â‚¬ ¦ Transmission and distribution†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦.. †¦ Demand/supply of electricity:†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Organizational Structure Central Rift (Nakuru). †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ IT T Policy Document. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Objectives of IT T†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦ Vision of IT T Division†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦. †¦Ã¢â ‚¬ ¦.. †¦ Definition of IT T Policy.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ CHAPTER TWO Duties /Activities. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Information Technology Department. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Data Network.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Duties†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Software†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Hardware†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Information Systems†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ CHAPTER THREE Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦. Significance of the course to the attachment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Significance of the course to the attachment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Critiques. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¦Ã¢â‚¬ ¦. †¦. Recommendations. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦. List of symbols and their respective meanings LCA: – Local Collection Application DCS: – Design and Construction System ICS: – Integrated Customer Service CPU: – Central Processing Unit PC: – Personal Computer MS Exchange: – Microsoft Exchange LRA: – Local Reading Application UPS: – Uninterrupted Power Supply HHS: -Hand Held Set SCADA: -System Control and Data Acquisition RTU: -Remote Terminal Unit DTU: -Data Terminal Unit ITT Information Technology and Telecommunication TKL:- Telkom Kenya. KDN: -Kenya Data Network. 1. CHAPTER ONE 1. 1 Introduction. The Kenya Power and Lighting Company Ltd. (KPLC) is a limited liability company responsible of electricity transmission, distribution and retailing in Kenya. The company is a national electric utility, managing electric, licensing, billing, emergency electricity service and customer relations. It is a Public limited company listed at the Nairobi Stock Exchange (NSE) with the Government of Kenya owning 51% and 49% by the public in form of share ownership. KPLC was incorporated in 1922 as the East African Power Lighting Company (EAPL). It changed its name to The Kenya Power and Lighting Company Ltd. (KPLC) in 1983. Before a major power sector restructuring in 1997, KPLC managed all generating stations on behalf of the Government. Currently, KPLC manages some diesel-generating stations which are owned by the government known as Independent power producers (IPP), which are isolated from the national grid in marginalized areas such as Merti, Lodwar and Baragoi. 1. 2 Contacts Central Office Address: Kenya power and Lighting Company, P. O Box 30099, Nairobi. Tel: 020-32013201, Website: www. plc. co. ke Nakuru Office Address. Kenya power and Lighting Company. P. O Box 104-20100. Nakuru. Tel 051-2211594 Cell: 073560006 0720860006 Website: www. kplc. co. ke 1. 3 Location. The Central office is Located at Stima Plaza on Kolobot Road, Nairobi. The company’s main functions are carried out under various divisions. These include customer service, Distribution (Design and construction, Operations and maintenance), Energy Transmission, Human Resources Administration, Transport Supplies, Finance, Information Technology and Telecommunication. Internal Audit, Protective Services and Communications departments fall directly under the Managing Director. The company has six administrative areas. These are; Nairobi Region, Mt Kenya Region, Coast Region, North Rift Region, Central Rift Region and West-Kenya Region. All services offered by the main divisions are replicated in each area, which are headed by functional heads who report to the Regional Manager. A Kenya Power And Lighting Company (Central Rift) office is located at Electricity House along Moi Road next to Provincial Commissioner Offices in Nakuru. It contains departmental offices within the various divisions, which perform different functions. An example of these departments is the IT T department which handles ICT functions within the company. The Central Rift Region has other offices linked to it, represented diagrammatically as below: |Ravine | |Maralal | |Lanet | | | | | |NAKURU | |Narok | |Nyahururu | |Naivasha | KPLC Vision Statement. To achieve world class status as a quality service business enterprise so as to be the first choice supplier of electrical energy in a competitive environment. † KPLC Mission statement. â€Å"To efficiently transmit and distribute high quality electricity throughout Kenya at cost effective tariffs; to achieve the highest standards of customer service; and to ensure the company’s long-term technical and financial viability†. KPLC core values. †¢ Customer driven †¢ Teamwork †¢ Results driven †¢ People focused †¢ Empowerment Innovation †¢ Prof essionalism †¢ Equal opportunity †¢ Ethics/Integrity †¢ Social responsibility †¢ Environment friendly KPLC Internal Motto. â€Å"My company my pride† KPLC External Motto. â€Å"On public Service† KPLC’S Role. KPLC owns and operates the entire electricity transmission and distribution system in Kenya, and sells electricity to over 1 million customers. The company’s key operations include: ? Planning, designing, construction and maintenance of the distribution network. ? Customer service. ? Ensuring sufficient transmission capacity to meet demand 1. 4 Organization Details 1. 4. 1Transmission and distribution KPLC is responsible for ensuring ample transmission capacity to maintain supply and facilitate quality electricity. It also develops and maintains the distribution networks and satisfactory services to the customer. The combined network of transmission and Distribution lines stretch for more than 23,000 kilometers across the country. Electricity is transmitted at high voltages. In Kenya, electrical power is generated between 11 and 15kV. The electricity is then stepped up to 220kV or 132kV for transmission to sub-stations large power users. It is then stepped down to 66kV, 33kV and 11kV at various feeder points for distribution to consumers. Large industrial and commercial customers are supplied at these high voltages. The electricity is stepped down to 415v/240v for other consumers 1. 4. 2 Demand and Supply of electricity: Demand for electricity in Kenya stands at around 825 MW. However, the country has an installed generating capacity of more than 1,200 MW, though sometimes about 15% of this is usually unavailable due to drought and shutdowns of generating plants to facilitate repairs and Maintenance. 1. 4. 3 Organizational Structure Central Rift (Nakuru) 1. 5 IT Telecommunication DIVISION IT T is a division is divided into two departments; IT and telecommunication. Information Technology. This department handles all computer hardware (Pc’s and servers), data Communication, Software issues and advices on all the matters that’s relate to IT. Telecommunication. The function of this Department is to provide efficient and reliable communication system within the company and other regions. This Includes Radio Communication ,Telephony and Communication through PLC. 1. 6 IT T Policy Document. 1. 6. 1 Introduction. Since the first edition was written in Year 2002, a number of improvements have been made and the ICT technology keeps changing for the better. This second edition of the ICT Policy incorporates the changes that have been realized so far. Included especially is the â€Å"IT Review and Action Plan† document, dated October 31, 2006. Information and Communications Technology Policy addresses security issues and how to effectively apply and maintain information systems, thereby facilitating protection of critical, valuable and confidential information together with its associated systems. Most people are likely to recognize the impact and severity of the loss or theft of confidential designs for a new product. However they do not always recognize the potential risk, and consequential result, of seemingly ‘innocent’ activities, such as copying software or copying the corporate database onto their laptop computer or not documenting changes made to their systems. The purchase and installation of hardware and software requires those involved to consider carefully the Information Security issues involved in this process. Careful consideration of the company’s business needs is paramount, as it is expensive to make subsequent changes. Analysis of user requirements versus the various benchmarks test results, will establish the best choice of server/software to be purchased. Installation of new equipment must be properly considered and planned to avoid unnecessary disruption and to ensure that the IT T Policy issues are adequately covered. The issue of IT consumables is looked into. These are expensive and should be properly controlled both from an expense perspective as well as an Information Security perspective. Valuable items should always be kept in a secure environment to avoid damage or loss. 1. 2 Objectives of IT . To provide efficient, effective and reliable communication systems that meets and exceeds KPLC voice and data requirements. To ensure availability of the communications systems that exceeds the set target of 97% To continually improve the telecommunication systems to meet and conform to the current world standards. To ensure mnaximum customer satisfaction in the IT division. 1. 6. 3 Vision for IT T Division. We strive to provide nothing but the best means of data and telecommunications services to the company and the country as a whole. 1. 6. Definition of IT T Policy. A set of rules, regulations, procedures and plans of action for administration of equipment resources, and services in the IT T division. CHAPTER TWO. 2. 1 Duties and Activities. During my attachment in the Information Technology and Telecommunications (IT) division. the following are among the duties I was designated to perform. †¢ Software Installation. †¢ Printer Fault Diagnosis and Repairs. †¢ Antivirus Installation. †¢ Preventive Maintenance. †¢ Networking. †¢ User support. †¢ Taking of inventory. †¢ Repair and maintenance of various hardware. j[ 2. 2 SOFTWARES The following are the software used in the various departments and which I was exposed to in installation and support. †¢ Microsoft Windows Server 2003. †¢ McAfee Version 8. 5i †¢ Microsoft office 2007 †¢ Power Builder †¢ Oracle 9i †¢ SQL Server †¢ AutoCAD. †¢ SPS (Strategic Planning System). †¢ Adobe reader 2. 3 Hardware PCs Ups. Server: Cisco routers, switches Printers. HHS. Network cables. 2. 4 Information systems a). ICS (Integrated Customer Service Application) This is an online System with a centralized Database situated at the Head office. Used by Cashiers, Customer Service Officers, and Meter Reading. The Software integrates a number of functions that is Contracting New Customers, Billing of Customer, Cash Collection etc. b). DCS Online(Design and Construction System) This is an online system interfaced with ICS System which Design Engineers Use to do costing of Service line Applications. The same is also used for booking of Service line construction Materials from Stores Section. c). DCS Offline (Design and Construction System offline). An Offline system used by Designers to download jobs ,design lines and cost projects and later upload the jobs to the DCS online system after they complete the job. d). LCA (Local Collection Application) This is an offline Cash Collection Application mainly used by Cashiers when the ICS System Fails. The transactions are a stored locally on a Batch file which is later downloaded to the Central Database. e). TMS (Transport Management System) This is a system used by the Transport Department and Costing Section to keep records of company vehicles and their maintenance costs. Also used to keep records on mileage returns and labor cost returns. f). LRA (Local Reading Application) This is a system designed to upload and download meter reading records from the ICS system for billing. The HHS set is used for this purpose connected via COM1 port. This system is used by the meter-reading section under customer service department. This system helps to determine how much the customer has consumed and hence the amount to be charged. g). Medicare Application. This is a system used to keep the medical expenditure records of the KPLC employees and their dependants. It is used by the human resource administration department. h). IMS (Incidence Management System) This is an Online System Used by the Operation and Maintenance Department to keep track of Temporary Power line Break downs and customer complaint on Blackouts and Voltage fluctuation. ). EIS (Executive Information System) This is a system interfaced with all other company Systems and it provides the executive with summarized reports to facilitate Decision making and Policy formulation. j). MDB (Management Database System) This is a system that summaries all the operations in ICS System and presents it in a report form. Used by management to monitor Performance. k). SAP (Sys tem Application and Products) This is a System used in the Finance Procurement Department. It keeps Supplier Records, Payroll Management, and Company Budget Management etc. l). Scada This is a system that is used for Tele operation on the power station. This includes Telemetry and Switching, by the engineers at the National control center to all the manned and unmanned station m). Ripples System This system is used to control street lighting and water heaters. This is achieved by automatically varying the frequencies on the power 2. 5 Data Network. The KPLC C/Rift has an extensive data network thus enabling it to have distributed systems where users can access network resources such as the databases that are centralized and other network resources such as Printers. I was involved in installation of networks that is trucking and terminations cables and labeling of data points, configuration installation of network Equipments such as the routers and switches of the cabinets. WAN for C/Rift TKL KDN At the end of each modem there is a Router and a Switch connected to it to form a network. Each Modem is connected to the Router through a V. 35 Cable CHAPTER THREE 3. 1 Conclusion. During my internship I have really gained a lot and I really endeavored the industrial attachment basically because it granted me an exposure and a chance to evaluate my potential. I was able to learn about many systems and practices in the IT world. I also got an opportunity to travel to different areas and interact with other people. I got used to working environment. 3. 2 Significance of the program to the attachment The program equipped me with the theoretical base which I was able to relate to the practical setting. I also gained interpersonal skills and wide knowledge due to the fact that the program offers various from diverse fields. 3. 3 Significance of the student learning I was able to learn more about hardware, software and the information systems used in the real life. I able to interact with other staff and students on attachment from various institutions to share ideas. 3. 4 Critiques. During my internship period I noted a few IT practices that hindered smooth running of operations in the IT T Division This includes these following, †¢ Most of the users are not are willing to use the helpdesk system thus hindering proper service delivery. †¢ Many system administration support are centralized at the regional office thus causing delays in service delivery. †¢ Many of the users are not conversant with basic computer operation. †¢ Use of old machine which are very slow. The company had most of the hardware and software that are in the IT world so I gained enough practical. †¢ The company offered attachment places to many student and so the was interaction among different students. 3. 5 Recommendations. 1. The organization should have tint windows or blenders to protect machines from direct sunlight 2. Security measurements s hould be implemented 3. Single server unit should be provided to help in the machine management in all labs 4. Tables in the labs are so uncomfortable in the sense that when you put the sit inside you are unable to put legs Reference 1. KPLC website www. kplc. co. ke 2. Stima journal ———————– Regional Manager Asst Manager Energy transmission Eng. Revenue finance officer IT/T Eng Customer service Eng. Distribution Eng HR/Adm officer Transport Eng. Asst. HR Administration Telecom Asst distributor engineer Asst customer service IT support Asst Energy Eng. Asst accountant Customer service clerk Energy transmission technician Revenue accountant Distributor technician DTU DTU Gilgil Maralal Ravine Narok Nku Depot Lanet Nyahururu Molo Naivasha Nakuru R O U T E R How to cite Information Technology, Essay examples

Ming Dynasty free essay sample

Is a fast developing metropolitan city with blend of old and modern. Being alive for more than 3,000 years, Belling soul hasnt stopped being the number one destination of history and culture. There are barely any buildings that do not have any national historical meaning to it. I know many bad things have been said about Beijing, that the city is too polluted, the people there arent welcoming and respectful or that the city is over populated. You could choose to believe those people or you could go and see for yourself, take a closer look at the magnificent city and witness Chinas most historical and modern sites. This Is one of those opportunities that are Illegal to miss, However, my own experience has been the complete opposite of what people are saying about Beijing. Well sure, the city is quite crowded and due to that, Beijing is polluted. We will write a custom essay sample on Ming Dynasty or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page On the other hand, people arent disrespectful. I remember that there was this girl in her late teens who offered to help us out during our visit. Mel was her name, and shes one of those people who would do anything to help, she was like a hero for us because Beijing is not an easy city to find place In. As the saying goes, one who fails to reach the Great Wall Is not a hereof. Without witnessing the Great Wall, your trip Is definitely Incomplete. The Great Wall of China, one of the greatest wonders of the world is like a huge dragon that flies across grasslands, desserts, mountains and plateaus, stretching 8,851. 8 kilometers from east to west of the beautiful country of China. The Great wall has been alive for more than 2000 years and some of the parts of the wall have been destroyed. However, dont let that stop you from having the opportunity of your life. Visiting one historical corner doesnt mean that your trip Is complete. Have you heard of the Forbidden City? The Forbidden City lies In the heart of Beijing and It Is the home to the twenty-four emperors of the Mining and King dynasties. The largest palace complex in the world is not something you want to miss. The Forbidden City offers you the Palace Museum with majestic art. I bet you are now wondering why it is called the Forbidden City. Well, ancient Chinese astronomers believed that the Purple Star was in the center of heaven and the Heavenly emperor lived In the Purple Palace. It was forbidden to enter this palace without the emperors permission. So there you have It, do you want to believe all of those negative people or come here and be rewarded with unbelievable and unexpected things? Beijing offers you an amazing experience that is Just to amazing to forget. The best time to visit this city is in summer-spring time, when it is not that cold and the weather lets you do all these activities. Unless, you might like the cold, then the Beijing winter is definitely the perfect time for your visit. By shareable Beijing is a fast developing metropolitan city with blend of old and modern. Being alive for more than 3,000 years, Beijing still hasnt stopped being the number one Chinas most historical and modern sites. This is one of those opportunities that are illegal to miss. However, my own experience has been the complete opposite of what like a hero for us because Beijing is not an easy city to find place in. As the saying goes, one who fails to reach the Great Wall is not a hero. Without witnessing the Great Wall, your trip is definitely incomplete. The Great Wall of China, one of the years and some of the parts of the wall have been destroyed. However, dont let that doesnt mean that your trip is complete. Have you heard of the Forbidden City? The Forbidden City lies in the heart of Beijing and it is the home to the twenty-four heaven and the Heavenly emperor lived in the Purple Palace. It was forbidden to enter this palace without the emperors permission. So there you have it, do you want when it is not that cold and the weather lets you do all these activities. Unless, you

Manu Soccer Essay Example

Manu Soccer Essay Soccer Academy Tom Owen, football fanatic, has been in a close personal relationship with the game his entire life. Owen came to the United States from the U. K. in 1998 after receiving a soccer scholarship. After graduating, his passion and desire for teaching the game to youth naturally has led him into the creation of a successful training camp. His Soccer Academy, MANU, has had great success in his Colorado hometown of Fort Collins. As we explore MANU we will look at many different factors – eventually advising Tom Owen on what his next actions in the market should be. By using the SWOT (strengths, weaknesses, opportunities, threats) analysis for the MANU Soccer Academy, Tom Owen will understand how to utilize the strengths and opportunities while avoiding the weaknesses and threats to its success. First we will review the strengths. The most noteworthy strength MANU Soccer Academy lies in their human capital, their instructors. Tom Owen himself has a natural talent for coaching, is very knowledgeable about the game of soccer, is charismatic, and has an easy-going personality that kids enjoy in an instructor. Tom Owen has been hiring instructors with similar qualities, thus creating a workforce that gives him a good competitive advantage and helps differentiate MANU’s services from other groups without such quality instructors. Another strength that MANU has is its market penetration in Fort Collins, population 110,000. Owen estimates that almost all competitive soccer players age 11 to 14 are aware of his program in the Fort Collins area. First let’s review the opportunities. The external opportunities for MANU are extensive. Soccer is the largest participation sport for kids and Fort Collins is a soccer â€Å"hotbed. There are also several cities (Loveland, Greeley, and Longmont) totaling a population of about 220,000 people within 25 miles of Fort Collins that have very limited soccer training camps currently. These are markets that would offer low levels of competition with MANU. Next we will review the weaknesses. MANU’s greatest weakness is its dependence on To m Owen for the leading and execution of duties in its task environment. This makes it more difficult to expand into distant markets because Owen can only be in one place at a time. Lastly, we will look at the possible threats. We will write a custom essay sample on Manu Soccer specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Manu Soccer specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Manu Soccer specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Fortunately, because of MANU’s niche market in their current location, their external threats are somewhat limited. Most of MANU’s threats come from the external environment such as the economic environment. Parents may regard soccer camp as a relatively elastic service and be willing to go without it because of the economic downturn and growing unemployment. This may be looked at as a luxury that can be done without. The analysis provided an overview for MANU Soccer Academy and seems to show that MANU is completely prepared to go ahead with the expansion. The main issue that could impact the success of MANU’s expansion lies in the economic environment. The economy is currently in a recession. A large portion of MANU’s customers live in the immediate area. There are also several largely populated area around this area. This makes way for MANU to expand the coverage area. There is relatively low direct competition for MANU in Tom’s immediate or surrounding area. The target buyer for the services that MANU provides is competitive soccer players ages 11 to 14. However, the ultimate buyer is the mother of the soccer player. One must market to both mother and child. Tom Owen wants to expand his business, but he must take into consideration the issues that he may be faced with and decide what method would be in his best interest. Tom listed a few of his thoughts. Tom Owen’s current customer retention rate is pretty high: about 80 percent. However, when the kids reach 14 or 15 years old, other high school sports and activities make them less interested in extra soccer training. One option is to try to increase retention by developing programs targeted at kids over 14. He could also try to develop a marketing strategy that would encourage his current customers to buy more. He wonders if they have other needs that he might be able to serve. Owen could try to grow the business by entering new markets and acquiring new customers. His market penetration with kids 6 to 9 is still quite modest. He might develop new programs to better meet this group’s needs. Yet another option for Tom would be to serve more kids from Loveland, Longmont, and Greeley. Basically, Tom has come to the conclusion that he must increase sales and profit by either changing or offering new products to meet the needs of different customers, or by keeping his product as is and enter new geographic markets. I personally think that Tom’s best option would be to try and expand the area of coverage for the product without changing a product that is currently working. I feel that there is no need to reinvent the product or divert focus to new products. MANU has a product they know works and they are very efficient at producing. Tom Owen knows he and his staff is well suited to teach 11 to 14 year old players. By concentrating on this target market they eliminate the risk associated with offering a new altered service. There is also no diversion of focus from their intended target market of 11 to 14 year-old competitive soccer players.

Notes From an Alien and Strange Fantasies

Notes From an Alien and Strange Fantasies Creative professionals looking for inspiration or guidance on a project can visit the Notes from an Alien blog. Created and curated by Alexander M Zoltai, who describes himself in the sites about page as a writer with roaring flames in my heart, this resource provides up-to-date blog posts on miscellaneous topics related to literature.Who its forNotes from an Alien offers readers content that will feed their creative drive. True to its title, the site should particularly attract those interested in abstract thinking from a creative mind. Blog posts range from think pieces to short poetry. All of the content on the site, from its blog posts to its short stories to its author interviews, is free, giving new and continuing writers a chance to learn from other writers.The siteThe viewer will be taken directly to the blogroll at the main page of the site. There they can read Zoltais excellent writing blog posts. The site is in a simple Wordpress template.At the top of the page, there are links to other pages that include:About This Blog – A short bio and an explanation of the websiteStory Bazaar – 96 short stories by ZoltaiStrange Fantasies – Fantasy-themed short stories by ZoltaiOur Author Interviews – A compendium of author interviewsSpecial Links – Links to recommended philosophical documentsOther pages shown at the top include material on Zoltais book of the same name as the website, Notes from an Alien. They are:Behind the ScenesReviewsThe Book ~ Notes from An AlienOn the left-hand side of the page is a sidebar that provides links to articles around the site. Using this toolbar, visitors can subscribe to email updates and send voice messages to Zoltai himself. Many of these links can be accessed from other pages. The site provides a customary search bar just below the main tabs for anyone looking for a particular post.Present throughout the site is a five-star voting system for each post and page. This system makes it clear to Zoltai what content is resonating with readers.About this blogThe heart of the blog is Zoltai himself. On this page, Zoltai states that I publish this Blog to help you explore Reading, Writing, and Publishing. I work to create a conversation with my readers on Monday, Wednesday, and Friday – the rest of the week I share posts from other valuable blogs.Zoltai has written Notes from an Alien, a novel available for download from the site. He has published a book of short stories, Strange Fantasies. He has also provided 95 short stories for the Story Bazaar section of the website.In an online biography linked to the about page, Zoltai says that he has always loved language but he didnt begin writing seriously till his late 50s. He currently lives in Akron, Ohio. He also maintains a Twitter account, where he follows other writers and current events.The blogrollZoltai writes from his stream of consciousness to develop a blog that covers aspects of reading and writing. Just a few o f the blog posts spanning back to January 2011 include:Conversation about Reading Print Books or Ebooks (part of a long-running series)My Mothers Fairy TalesThe Bookmark of a Reader by Kirsten LeClercIts an IllusionConversation about Reading Challenging BooksPoetry that includes Tender Dawn, posted originally on the Leaf and Twig blogA Books Job by Barb RosenstockThese stories and conversations can serve as springboards for aspiring writers and as resources for keeping up with the writing profession as it evolves.In Blog Conversation about Beginning to Write a Book, Zoltai shares his experiences with writing and publishing his works, which include a poetry book and a novel. He states that writing a book can begin at an earlier phase than when the writer actually puts pen to paper. He poses a series of questions for aspiring published authors, including Have you had a books beginning happen to you? This post will not only guide new writers on their path, but hopefully it will inspire and motivate them as well.Another blog post by Zoltai delves into recent developments by answering the question Which is better for a writer – Social Media or Search Engines? Zoltai discuses the experiences hes had with various social media sites – he has had varying success. He merits search engines for getting people to blogs.Again, Zoltais experience as a published author and a blogger greatly informs him in giving valuable advice to his audience. The piece, and its subsequent postings, go into detail in discussing how new tools can help writers with their work.According to Zoltai, after this topic did not receive enough comments, he moved on to the next topic of conversation. This focus on ensuring that blog readers are engaged helps the blog to stay relevant.In addition, guest posts keep the blog fresh. A guest poem from the leaf and twig blog contains a simple macro nature photo and it reads Wild beauty/on the fence rail/a compliment to flowering weeds. A quick guest post from BREVITY discusses Dick Tracey and his experiences writing about horse-racing mysteries while also being a jockey in real life.New conversation posts are up on the site every Monday, Wednesday, and Friday, while posts from other sites are up every Tuesday and Thursday. This daily posting schedule helps the site to stay relevant and engaging.Story bazaar, strange fantasies, and behind the scenesThe site hosts a variety of works from Zoltai, all available for free on the site. The Throbbing Heart tells of a writer who has a supernatural encounter, Break Free†¦ begins with a man carrying his wife to a refugee spacecraft, and Falsehood and Truth finds two friends discussing false news stories on Twitter. These stories are broad in their subjects.The authors dedication to consistent writing will inspire writers to work just as much as the stories themselves. The stories themselves are free resources that can serve to inspire other writers. In this way, Zoltais site wo rks as a sort of a library for anyone wanting to write his kind of stories.Another source for short stories is the Strange Fantasies tab, which makes available all of the short stories compiled on Zoltais Strange Fantasies eBook. These stories will appeal to a more particular set of writers.Pleas to a magical Titan are made in Minotaur of the Shadows, The Queens Tragedy sees a king witness horrifying the decay of his wife, and The Befuddled Blogger is a more metaphysical post that sees a blogger questioning the idea of what it means to be fantasy.On the Behind the Scenes page, Zoltai includes content that is related to, but not included, in his Notes from an Alien novel. Many of these stories build upon the world of the novel. Zoltai writes on this page, This collection of posts is about the Spaces not obviously visited in Notes from An Alien- glimpses into the depths of the book- character disclosures, about people already in the novel and those yet to be mentioned- revelations of events that happened in the Worlds of Angi but werent rendered in the published edition.One post, Earth-like Issues In An Alien Story provides a guide to where present-day issues are addressed in his science-fiction book, another provides start charts as a guide for the setting of the story, others expound on daily life under future civilizations. Although fans of Zoltais books may get the most out of these posts, others may glean information about his thought process in creating a fictional world.Author interviewsIn addition to full short stories, Notes from an Alien provides interviews with authors. Many of these authors are first-time book writers. The interviews are probably the best reference for new writers looking to see what its like to write their first book. They also offer an in-depth look into the lives of the authors and their backgrounds.One interview profiles a Wattpad author and mother who has worked on horror and thriller novels. Another author discusses his thought process before starting a book. With names such as J.G. Weller, James Crawford, and L.E. Crane, blog readers can get a look into who real book authors are and their ways of thinking.InspirationThe best way to learn writing is to learn from and follow other writers. If you are an aspiring writer seeking to get started in the process of writing a book, Notes from an Alien can provide you with free short stories, discussion on topics affecting writers, and examples of authors who have written their own books. Blog readers can be sure that Notes from an Alien is a blog by a writer for writers.

Anti-Italian American Prejudice and Discrimination

Anti-Italian American Prejudice and Discrimination Mezzogiorno Nearly three-fourths of all Italian immigrants to the United States came from the southernmost provinces of Italy. Known as Il Mezzogiorno, it was the country’s most impoverished region, with the illiteracy rate at a staggering 70 percent in 1900, and longstanding oppression from Italy’s Northern-dominated government. Southern Italian economy relied on agriculture, but natural disasters of volcano eruptions and earthquakes in the early 20th century devastated what little cultivatable land there was (Mintz, 2007). Unable to sustain tolerable living conditions, most became migrant workers. Between the years of 1876 and 1924, nearly 5 million Italians arrived in the United States (Pozzetta, 2008). About one-fourth remained in New York City, while more than half settled in the middle Atlantic states and New EnglandMany Italian immigrants had no plans of establishing permanent homes in the United States. Most were young men who left behind their wives and childr en with hopes of brief absence-they would find employment, collect their pay, and return home. They lived prudently in conditions that were regarded as intolerable by ordinary American families (Mintz, 2007). Commonly working unskilled jobs in construction and public development, roughly half of the Italian immigrant population in the early 1900’s was made up of manual laborers (Microsoft Encarta Online Encyclopedia, 2009). Although the United States appealed to emigrating Italians as the best prospective destination to find work, Gambino (2002) asserts that American industry sought immigrants to replace the emancipated slave class. Many Italian immigrants in the North took positions in sweatshops and factories, while others were recruited to work on Southern plantations where slave labor had since been abolished (LaGumina, 1999). However, those in larger urban areas often found dominance in skilled artisan trades they had once practiced in Italy, such as shoemaking, tailorin g, and barbering (Pozzetta, 2008). Though still generally confined to a lower class, many Italian immigrants found solidarity in highly concentrated ethnic neighborhoods (Mangione & Morreale, 1993). Little Italies The emergence of â€Å"Little Italies† was prompted in large part by the intolerance and hostility that Italian immigrants faced in mainstream American society (Pozzetta, 2008). A working class minority that was defined by some as â€Å"not quite white† (Microsoft Encarta Online Encyclopedia, 2009), or the â€Å"missing link† between black and white (Borsella, 2005), they often faced discrimination in housing opportunities. Italian immigrants themselves were slow to seek assimilation because traditionally, la famiglia (the family) and l’ordine della famiglia (the rules of behavior and responsibility to the family) came before any affiliation with a larger-scale community (Mintz, 2007). This resistance began to fade as subsequent generations stra yed from the strict codes of their parents. With the dawn of World War II, more than 500,000 Italian Americans served in the U.S. military, proving to many that their loyalties to the country were strong. By the 1950’s it seemed that Italian immigrants, now secure in identifying as Italian Americans, had found a true home in the United States (Pozzetta, 2008). Anti-Italian prejudice however, though less pronounced, still endured. Dating back to the early 20th century and the apex of the group’s immigration, society and popular culture have attached a number of stereotypes to Italian Americans. Arguably the most distinctive stereotype is that of association with La Cosa Nostra, or the American Mafia (Pozzetta, 2008). Released in 1972, the critically-acclaimed and wildly popular film The Godfather became the archetype of Hollywood’s â€Å"Mafia movie† industry, depicting Italian Americans as ruthless criminals, a label that had long vilified their ethnic id entity. Many Italian Americans, after having fought the stereotype for decades, came to embrace the Mafia image that had captivated American moviegoers and provided a highly profitable new avenue for filmmakers. The 1990’s introduced the film Goodfellas (1990) and the television series The Sopranos (1999), both of which reinforced the hardcore gangster image (Borsella, 2005). Other predominant Italian American stereotypes in film and television often still include the feisty young woman with a taste for gaudy fashion, the lovable womanizer, and the overweight matriarch with excessive jewelry and a pot of spaghetti (Pozzetta, 2008).

Inclusive Education, Boy's under-achievement Essay

Inclusive Education, Boy's under-achievement - Essay Example With reference to the term ‘inclusion’, it has long been regarded as the most important responsibility within education and society to ensure that children with special needs are included rather than excluded. Special educational needs (SEN) is the term currently extensively used in education and care setting to refer to the special needs of children who need an extra support in their life. It has been realised as one of the morally wrong and socially discriminating issue to isolate children due to their physical or learning needs compared to the majority of other children and the most approving endeavour by a practitioner in the area is to embrace the move towards inclusion and to promote this practice. â€Å"The term ‘special educational needs’ was used as an all-encompassing term to describe any child who needed some extra support. Children have special educational needs if they have a learning difficulty that calls for special educational provision to b e made for them.† (Tassoni and White, 4) Children with a significantly greater difficulty in learning than the majority of children of the same age or those with a disability which hiders them from using the educational facilities are included in this special category. There have been several attempts to correct the term with which the special needs of these students are referred and the concept of inclusive education is the result of the long plea to change the education system in order to allow all children to enjoy fair and equal access to education. While focusing on the children with special needs, the campaign for inclusive education extends to a wider range of children who have been traditionally discriminated against. "The concept of inclusive education signals a significant mind shift. Instead of expecting children to 'come up to standard' or otherwise be segregated, the emphasis is on schools and settings to adapt and be flexible enough to accommodate each and every child." (Tassoni and White, 10) This paper deals with underpinning conceptual frameworks of inclusive education distinguishing between competing models of inclusion. As the term 'inclusive education' has become so widely used and abused, it has almost lost its great meaning. It has long been a topic of debate and the label and the language used to refer to the concept have become serious concern today. "Its application to everything from school effectiveness to civil rights to political manifestos renders it vacuous and susceptible to those critiques which accuse it of masking inadequacies. For the cynics, inclusive education means abandoning labelling and special resourcing for individual needs in order to cut costs in the name of equality." (Corbett, 10) Inclusion is not a new concept as the ideals behind inclusive education have deeper roots in liberal and progressive thought. Whereas the earlier school system focused on the segregation of students with special need, the current system is inclusive in nature. Following the works of the child welfare pioneer Elizabeth Burgwin, there was significant shift in focus where educationalists insisted on an inclusive strategy rather than segregation. Most probably, this inclusive thought of the early years prospered and provided the philosophical and organisational foundation for the school system of the contemporary period. "An inclusive philosophy has ultimately risen again and prospered. It has been able to succeed because it chimes with the philosophy of a liberal political system and a pluralistic culture - one that celebrates diversity and promotes

Technological developments over the past 30 years Essay

Technological developments over the past 30 years - Essay Example According to Zlogar (1996), several of these machines have simplified different complicated forms of surgeries such as brain, heart and lung surgeries. In the past, such surgeries were impossible and human being died of any disease that affected the lungs, heart or brain. Technology however has made it possible that human beings should survive. Better still, Thakkar et al (2012) states that some medical machines have been made into robots which conduct surgeries themselves in place of human doctors. A doctor simply sits behind a computer and commands the robot to operate on a patient. These robots are programmed and their operation is more accurate than that of human doctors. As such, chances of survival in the patient are higher than they were in the past. Besides, using robots has increased human resource where there was a deficiency, hence reaching out to many patients at a time in a very short period of time. Technology in form of medical machines has also made tremendous advance ments in detecting very tiny disease causing agents or germs such as the virus or bacteria. Powell-Cope (2010) agree with Chernew et al (1998) that the use of revolutionized Microscopes, for example, has helped to identify different viruses and bacteria, the diseases they cause and how they can be suppressed or killed. Without such technologies, all these could have been guess work; and life could be horrible. Medical machines have also helped much to monitor body conditions that threaten the health of many people. Cutler (2011) agree with Fitzmaurice et al (2002) that people are able to check blood pressure (HP) and levels of sugar in their bodies; and therefore depending on the results take necessary action. Apart from that, medical machines, such as scanners, have also helped to check positions and developments of babies in their mothers’ wombs. This gives opportunity to parents to know that their babies are growing and developing in the right way, hence reduction in morbi dity and mortality of the mothers and unborn babies. In the past many people’s health deteriorated due to the unavailability of such medical gadgets. Thanks to technology. Follette () further states that technology in medical machines has gone further to provide support to those who have been involved in accidents and their limbs have been amputated. In the past, if one lost his legs in an accident, there was no chance of walking again. Otherwise the person could just crawl. Today, there is hope. Medical machines have made it possible for people to have artificial legs and hands, which have fervently replaced the clutches and wheel chairs. Furthermore, Cutler (2011) admits that medical machines such as hearing aids have made it possible for the deaf to hear and interact with others normally. The old people today need not fear about loss of their teeth because medical machines have made teeth available for them. On the other hand, the original teeth have lasted longer because of the availability of the medical machines that care and maintain teeth. Medical machines have also played a big role in skin grafting, hair replacement and several others. Medical machines have also helped very much in the manufacturing of drugs which treat several diseases. The absence which could have made life to be in danger because there could be no drug manufacturing; if not the process could have been to slow. Finally, Fitzmaurice (2002)